Fahad Electronics - Return & Refund Policy

At Fahad Electronics, we want you to be completely satisfied with your purchase. If you're not entirely happy with your product, we offer a straightforward return and refund process.

1. Eligibility for Returns:

• You can return most items within 7 days of receiving your order.
• Products must be unused, in their original condition, and in the original packaging.
• A receipt or proof of purchase is required for all returns.

2. Items Not Eligible for Return:

The following items cannot be returned:

• Opened or used consumables (batteries, bulbs, etc.)
• Products that have been damaged by misuse, neglect, or accidents
• Custom or special order items
• Gift cards and downloadable software

3. How to Return an Item:

To initiate a return, please contact our customer support team at fahadelectronics.9529@gmail.com or call us at 03172446633. We’ll provide you with detailed instructions on how to proceed with the return.

4. Refund Process:

Once we receive your returned item and verify its condition, we will process your refund. Refunds will be credited to your original payment method, and the processing time may take up to 7-10 business days depending on your bank or payment provider.

5. Shipping Charges:

Customers are responsible for return shipping costs, unless the return is due to a defect or error on our part.